Our Commitment to Responsible Gaming

Why Responsible Gaming Matters to Us

We understand that for the vast majority of our players, visiting Gravira Casino is simply about having a good time — enjoying our huge collection of over 4,600 slots, chasing a progressive jackpot, or sitting down at a live blackjack table. But we also know that gambling can become a problem for a small percentage of people, and that is why we have put safeguards in place. Our Gravira platform is designed so that you always stay in control of your time and your money, never the other way around.

At Gravira Casino, we encourage every player to treat gambling as a form of entertainment, not as a way to earn income or solve financial difficulties. If playing at our casino ever stops feeling fun, we want you to know that help and tools are always within reach.

Tools We Offer to Help You Stay in Control

We at Gravira Casino provide a range of account settings that let you manage your play directly from your profile. These tools are free, confidential, and can be adjusted or activated at any time by contacting our support team.

• Deposit limits — set daily, weekly, or monthly caps on how much you can add to your account.
• Loss limits — restrict the amount you are willing to lose over a chosen period.
• Wagering limits — control how much you can stake within a set timeframe.
• Session reminders — receive alerts about how long you have been playing.
• Time-outs — take a short break from your account, from 24 hours up to 30 days.
• Self-exclusion — close your account for a longer period, or permanently, if you feel you need a complete break from gambling.

Our Gravira support team can walk you through each of these options and help you choose the setting that fits your situation. Once a limit is set, we will not allow it to be increased immediately — any request to raise a limit only takes effect after a cooling-off period, while requests to lower a limit are applied right away. This asymmetry is intentional: we want to make it easy to protect yourself and harder to accidentally undo that protection in a moment of impulse.

Self-Exclusion at Gravira Casino

If you decide that a break from our Gravira platform is the right choice, we offer a straightforward self-exclusion process. During the self-exclusion period, your account will be fully suspended — you will not be able to log in, deposit, or receive marketing emails or promotional offers from us. We at Gravira Casino take these requests seriously and will not reactivate an account before the agreed period has ended, even if you ask us to.

Self-exclusion can be requested for a minimum of six months and can be extended for longer periods, including permanently. If you choose self-exclusion, we also recommend registering with independent self-exclusion schemes that cover multiple gambling operators, so that your break from gambling is as complete as possible.

Recognising the Signs of Problem Gambling

We want every player at Gravira Casino to be aware of the warning signs that gambling may be becoming a problem. These can include:

• Spending more money or time gambling than you originally planned.
• Chasing losses by depositing more in an attempt to win back money.
• Gambling to escape stress, sadness, or other personal problems.
• Lying to family or friends about how much you play or spend.
• Neglecting work, studies, or relationships because of gambling.
• Borrowing money or selling possessions to fund gambling.
• Feeling anxious, irritable, or restless when trying to cut back.

If any of this sounds familiar, we encourage you to reach out to our support team or to one of the independent organisations listed below. Recognising these signs early is often the most important step toward regaining control.

Age Verification and Account Security

Gambling at Gravira Casino is strictly reserved for adults who meet the legal age requirement in their jurisdiction. We carry out identity verification checks, and these become obligatory once withdrawals exceed certain thresholds, helping us confirm that every account belongs to a verified adult player. We ask all players to keep their account details private, avoid sharing devices with minors while logged in, and use available parental control software on any shared computer or phone to prevent underage access.

We at Gravira Casino also monitor accounts for patterns that may indicate risky behaviour, such as unusually frequent deposits or rapidly increasing stakes. When our team notices such patterns, we may reach out directly to check in on a player and offer the relevant tools described above.

Independent Support Organisations

Beyond the tools we provide directly, we strongly encourage players who are concerned about their gambling, or that of someone close to them, to contact independent, specialised organisations. These services are confidential, free of charge, and staffed by trained professionals.

We at Gravira Casino do not replace these professional services — instead, we see ourselves as a first point of contact that can direct you toward the right kind of help, while also giving you practical tools within our own platform.

How We Approach Bonuses and Responsible Play

We design our promotions, including our welcome package and weekly bonuses, with clear wagering requirements, maximum stake limits during wagering, and defined validity periods. We believe transparency here is part of responsible gaming too — you should always know exactly what is expected before you accept a bonus. Our Gravira terms limit players to one active Gravira bonus at a time, and we apply clear rules around maximum bets and cashout caps so that bonus play never becomes an incentive to overspend.